This privacy policy applies to the “TomatoLive” Internet platform.

Respecting and protecting User’s personal privacy information is one of our consistent rules, we will take reasonable measures to protect user’s personal privacy information when making products.

①Collection of personal information

When we need information to identify you, we will ask for your permission. Usually, when you sign up for TomatoLive, we ask you for the related information. The information we collect is limited to your sex, age, date of birth, interests and hobbies.

Image Information (Photos and Videos)

Collected Data and its Purpose:
    Collected Data and its Purpose:
    Photos of Application Features (optional)
    Our website and application may collect user images for various purposes, such as profile pictures or content submissions. Please note that any images submitted to our platform may be stored on our servers for future use. such as improving our services and user experience. By submitting images to our platform, you acknowledge and agree that we collect and store your images..

②Data Security

    Our products may disclose your personal information if required by law or in compliance with the terms of the user agreement.

    a. Obtain Your permission under the agreement;.

    b. Get Your permission to interact with the product.

    c. In accordance with the law or the requirements of the government or the judiciary;.

    d. In an emergency, in a threat to public safety, other individuals are more important and your right to privacy is actually at risk.

    e. We also may share your information as well as information from tools like cookies, log files, and device identifers and location data, with third-party organizations that help us provide the Service to you("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.

    Beyond that, we will not disclose your private information.

    Upload User Images/Photos/videos to the server(https://tsapp.tomatoslive.com) and aws server use https://tsapp.tomatoslive.com Domain name display.

[0]Use Type:User Image
    [How to collect]:Users can upload Image and other functions
    [How to use]:Use the collected data for interface display,Upload to the server and use https://tsapp.tomatoslive.com Domain name display
    [How it is shared]:We do not share this data,Upload to the server and use https://tsapp.tomatoslive.com Domain name display
[1]Use Type:location
   1)[Approximate location]:
    [How to collect]:Data such as the country code of the user's country will be collected when the user registers an account, and the application will automatically collect this data
    [How to use]:Personalized content will be pushed according to the collected user's country information
    [How it is shared]:We do not share this data
   2)[Precise location]:
    [How to collect]:IP address, WIFI list, network operator information, network base station and other data will be collected during the user's use, and the application will automatically collect this data
    [How to use]:I use the collected data for statistics and analysis
    [How it is shared]:We will share such data with shumeiSdk for data statistics and anti-fraud, and with other third-party SDKs such as tenjinSdk for data statistics and analysis. Third-party SDKs will not sell the shared data
[2]Use Type:Personal info
   1)[name]:
    [How to collect]:Users can set this data selectively in "My Profile" -> "Click Avatar" -> "Set Name Attributes"
    [How to use]:Use the collected data for interface display
    [How it is shared]:We do not share this data
   2)[Email address]:
    [How to collect]:This data is collected when the user registers an account through the email address, and the user can optionally set this data
    [How to use]:We use this data as the account name for user login
    [How it is shared]:We do not share this data
   3)[Other information]:
    [How to collect]:Users can upload pictures, pictures and other data in "My" -> "Click Avatar" -> "Set user age/introduction and other information", and users can selectively set this data
    [How to use]:Use the collected data for interface display
    [How it is shared]:We do not share this data
[3]Use Type:Financial info
   1)[User payment info]:
    [How to collect]:We will collect this data after the user pays, and the app will automatically collect this data
    [How to use]:We use this data for user statistics and as user payment records
    [How it is shared]:We will share such data with other third-party SDKs such as tenjinSdk for data statistics and analysis, and third-party SDKs will not sell the shared data
   2)[Purchase history]:
    [How to collect]:We will query and record this data when the user enters the payment interface, and the application will automatically collect this data
    [How to use]:We will verify this data to deal with the problem of user payment loss
    [How it is shared]:We do not share this data
[4]Use Type:Photos and videos
   1)[Photos]:
    [How to collect]:Users can upload pictures by setting avatars and other functions, and users can optionally set this data
    [How to use]:Use the collected data for interface display,Upload to the server and use https://tsapp.tomatoslive.com Domain name display
    [How it is shared]:We do not share this data,Upload to the server and use https://tsapp.tomatoslive.com Domain name display
   2)[Videos]:
    [How to collect]:We will collect this data when users use the video calling function, and the app will automatically collect this data
    [How to use]: I will collect such data user data analysis
    [How it is shared]:We will share such data with AgoraSDK and other third-party SDKs for data statistics and analysis, and third-party SDKs will not sell the shared data
[5]Use Type:Audio files
   1)[Voice or sound recordings]:
    [How to collect]:We will collect this data when users use the video calling function, and the app will automatically collect this data
    [How to use]:I will collect such data user data analysis
    [How it is shared]:We will share such data with AgoraSDK and other third-party SDKs for data statistics and analysis, and third-party SDKs will not sell the shared data
[6]Use Type:Files and docs
   1)[Files and docs]:
    [How to collect]:We will create and save usage log files when users use the video calling function, and the app will automatically collect this data
    [How to use]: I use the collected data for statistics and analysis
    [How it is shared]:We will share such data with other third-party SDKs such as AwsSDK for data statistics and analysis, and third-party SDKs will not sell the shared data
[7]Use Type:App activity
   1)[App interactions]:
    [How to collect]:We will record user interaction data during user use, and the application will automatically collect this data
    [How to use]: I use the collected data for statistics and analysis
    [How it is shared]:We will share this data with FirebaseSDK and other third-party SDKs for data statistics and analysis, and third-party SDKs will not sell the shared data
[8]Use Type:App info and performance
   1)[Crash logs]:
    [How to collect]:We will collect application crash logs during user use, and the application will automatically collect this data
    [How to use]: I use the collected data for statistics and analysis
    [How it is shared]:We will share this data with FirebaseSDK and other third-party SDKs for data statistics and analysis, and third-party SDKs will not sell the shared data
[9]Use Type:Device or other IDs
   1)[Device or other IDs]:
    [How to collect]:We will collect AndroidId, IDFV, IDFA, OAID, IMEI and other information during user use, and the application will automatically collect this data
    [How to use]: I will use the collected data for user unique information judgment, data statistics and analysis
    [How it is shared]:We will share such data with shumeiSdk for data statistics and anti-fraud, and analyze it with tenjinSdk for data statistics and analysis. Third-party SDKs will not sell the shared data

③Data Access and Removal

    You can always control what information you choose to share with us on the Service. To do so, you can change your settings in the Service or in your mobile device. Alternatively, you can remove the Service from your mobile device entirely..

    You can remove your data anytime you want. If you ask us to delete your account, we will use commercially reasonable efforts to remove your data from our servers.

    Any personally identifiable information that you share in text messages, photos, videos or otherwise in or through the TomatoLive application with other users, orsubmit on a blog, bulletin board or chat room on our website or elsewhere, can be viewed and used by others, including to send you unsolicited messages or to commit identity theft. TomatoLive is not responsible for any use or misuse of your information that might result from your disclosure of information.

④Use of personal information

    When users log in using Facebook/Google, TomatoLive will collect their nicknames and avatars from Facebook/Google. These nicknames and avatars will be used as TomatoLive's default nicknames and avatars. Users can change or modify their nickname and avatar for TomatoLive in the future. TomatoLive ensures that these collected data are confidential.

    You need to pass face verification when using some functions to ensure your rights and interests. TomatoLive will not use your facial information for other purposes.

    When you install the service on your device and register with TomatoLive, your personal identity information may be collected during the service download process (according to the requirements in the download process) and when you register with us. For registration through TomatoLive, you need to provide your mobile phone number or your email address, city, gender and name, depending on the device you use in the service. You can also provide personally identifiable information, but this is optional. When you log in with your Facebook account, we may collect other information you provide us, such as time, SMS, geographic usage, device and connection information, IP address, device function, bandwidth, page view statistics, network type and traffic to and from our website.

    TomatoLive is used to share these items. We may not be able to delete them from our server or make them unavailable to anyone you share with. Sending and sharing text messages, photos, screenshots, videos or other communication methods in the TomatoLive application are up to you. By choosing to share your abusive behavior or language reported by the letters, the conversation information (such as voice, screenshot or conversation content) stored only in your partner's device may be transferred to our server. Such transmitted information will be processed by us to determine the authenticity of the report and determine your punishment level if necessary.

    TomatoLive may also collect and collect user content (such as photos, screenshots, comments and other materials) that you create on the service. Your photos can be taken by other users on TomatoLive. If they use the capture function provided by TomatoLive, these photos can be stored and used for TomatoLive and third-party services (such as Facebook). You can change the sharing options of the third party in the TomatoLive settings. If you do not agree with all the terms of this privacy policy, please do not use this service.

    To complete a business transaction at the TomatoLive Merchandise Store, you will need to provide your payment information, including your credit card number, card validity, CVv code and billing address. In this case, we will securely and directly transmit your information to third-party suppliers or merchants, who will collect such information to process and complete your purchase. TomatoLive will not process or store your payment information. However, we may store other information about your purchase on the service, which may include the merchant name and date Time, transaction amount and other behavior information.

    If the service crashes or hangs, we will also collect error report information so that we can investigate the error and improve the stability of the service for future versions- Generally speaking, these reports do not contain personally identifiable information or are only incidental. As part of these error reports, we will receive information about the type and version of your device, the device identifier, the time when the error occurred, the functions in use, and the application status when the error occurred. We will not use this information for any purpose other than investigating and fixing errors.

⑤Account Security

1)You registered “TomatoLive” user name, Password is confidential information, we will take active technic and management measures to protect the users’ account and password security. As far as possible, you should improve the security of your account according to the security measures provided by us.

2)For registered users on facebook, our application will get the user's avatar and nickname to display personal information. When an app user removes our app and requests you to delete its data, the system will call the data deletion callback. App users can do this by going to their Facebook profile and navigating to the Settings and Privacy> Settings> Apps and Websites page, and then clicking the send request button..

3)If you are no longer using our products and services and want to delete the data of the corresponding account, you can complete the following operations: Enter the app and click the setting button > click "delete my account" > Click “confirm”

⑥Deletion of account

If youwant to stop using TomatoLive and delete your account, please send an email to tMail@gmail.com and our staff will assist you to complete this step.

⑦Security of personal information

Please note that you should not disclose your property accounts, bank cards, credit cards, third-party payment accounts and the corresponding password information while using our services.

⑧Use of cookies

We use Cookie to help you personalize your online experience. A Cookie is a text file stored on your hard drive by a web server. Cookie can not be used to run programs or deliver viruses to your computer. The Cookie specified to you is unique and can only be read by a Web server in the domain where the Cookie is published to you.

One of the main uses of Cookie is to provide a time-saving utility. For example, if you personalize a web page or register with TomatoLive, a Cookie will help you invoke your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing address, preferred e-mail address. When you return to TomatoLive, the web site can bring up the information you previously provided, making it easy for you to use your custom features. Beacons are used to access our website to extract Cookie when working with our products and services.

You can accept or reject Cookie. Most Web browsers automatically accept Cookie, but you can usually modify your browser settings to reject Cookie based on your needs. If you choose to reject Cookie, you may not be able to fully experience the interactivity of the site you are visiting.

⑨Collection and use of teenagers’ personal information

We attach great importance to the safety and protection of teenagers’ personal information. We recommend that anyone under the age of 16 should obtain consent from their parents or their legal guardians (hereinafter referred to as “Guardians”) before participating in online activities.

Without the prior consent from the Guardian, we will not use the personal information of the child or disclose identifiable information to any third party, except as permitted by law or necessary for the provision of services to the teenager. With the consent from the Guardian, we may collect the personal information of the teenager, but the Guardian has the right to refuse us to further collect the personal information of the teenager, and to review or request us to delete the teenager’s personal information.

We pledge that teenagers will not be required to provide additional personal information as a condition for their participation in online activities.

⑩About exonerating

We shall not be liable for any leakage of user information or private information as a result of the following events

1)for legal and policy reasons, or because of government or judiciary requirements, your information will be provided to the relevant authorities.

2)any leakage of personal information resulting from the disclosure of the user’s password to others or the sharing of the registered account with others; or other leakage resulting from the user’s personal actions.

3)any leakage of information caused by hacker attacks, computer virus intrusions, or computer system crashes; the above-mentioned accident occurred, and the accident is difficult to defend against with modern technology.

4)use your information in emergencies, when public safety, other personal safety, and the safety of property are at stake, and when the balance of interests is at stake. If your rights are impaired as a result, you may claim against the beneficiary.

5)force majeure incidents and all other uses or leaks that are not the result of our subjective fault.

11、Details for accessing users’ mobile phones

  [Permission name]:android.permission.INTERNET
    [Permission description]:Allow applications to access network connections
    [Purpose]:Allow apps to access the network to use app functions
  [Permission name]:android.permission.READ_EXTERNAL_STORAGE
    [Permission description]:Allow the application to read the extended storage
    [Purpose]:Allow apps to access photo albums to upload user pictures, allow apps to upload operation logs during app usage, etc.
  [Permission name]: android.permission.WRITE_EXTERNAL_STORAGE
    [Permission description]:Allow the application to write to the extended storage
    [Purpose]:Allow the application to save usage logs and other functions during the application process
  [Permission name]:android.permission.CAMERA
    [Permission description]:Allow access to the camera
    [Purpose]:Allow the app to access the camera to take pictures and use functions such as recording local video during calls
  [Permission name]:android.permission.RECORD_AUDIO
    [Permission description]:Allow the application to record
    [Purpose]:Allow the application to record local audio and other functions during the use of the video call function
  [Permission name]:android.permission.MODIFY_AUDIO_SETTINGS
    [Permission description]:Allows the application to modify global sound settings
    [Purpose]: Allow the app to play functions such as the call waiting notification sound during the process of making a video call
  [Permission name]:android.permission.ACCESS_WIFI_STATE
    [Permission description]:Allows the application to obtain the current WiFi access status and WLAN hotspot information
    [Purpose]:Allow the application to detect the current application WiFi signal connection status and signal strength
  [Permission name]:android.permission.ACCESS_NETWORK_STATE
    [Permission description]:Allows the application to obtain network information status
    [Purpose]:Allow the application to detect the current application mobile network signal connection status and signal strength
  [Permission name]:android.permission.BLUETOOTH
    [Permission description]:Allow the program to connect to paired Bluetooth devices
    [Purpose]:Allow the application to use functions such as connecting Bluetooth devices during the video call function
  [Permission name]:android.permission.BLUETOOTH_CONNECT
    [Permission description]:Allows the program to connect to paired Bluetooth devices. This permission is applicable to Android 12 and above devices
    [Purpose]:Allow the app to use functions such as connecting to Bluetooth devices during the video call function. This permission is applicable to Android 12 and above devices
  [Permission name]:android.permission.SYSTEM_ALERT_WINDOW
   [Permission description]:Allow the application to be displayed on top of other applications
    [Purpose]:Allow the application to float the small video window and other functions during the use of the video call function
  [Permission name]:com.google.android.gms.permission.AD_ID
    [Permission description]:Allow applications to access ADID
    [Purpose]:Allow the application to use advertising functions during use

12、Personal information collection list

[1]Scene:Mobile number registration
   [Type of personal information]:phone number
   [Collection method]:Manually provided by user
   [Purpose]:Complete new account registration and subsequent login
[2]Scene:Third-party authorized login
   [Type of personal information]:Third-party (Google, Facebook) user avatar nickname
   [Collection method]:Provided by a third-party system
   [Purpose]:Complete third-party account registration and subsequent login
[3]Scene:Upload user avatar And Photo
   [Type of personal information]:Get photo album and camera permissions
   [Collection method]:Manually provided by user,Upload to the server and use https://tsapp.tomatoslive.com Domain name display
   [Purpose]:Account information service, user profile display;Upload to the server and use https://tsapp.tomatoslive.com Domain name display
[4]Scene:Upload video
   [Type of personal information]:Get photo album and camera permissions
   [Collection method]:Manually provided by user
   [Purpose]:Account information service, user profile display
[5]Scene:Improve personal information
   [Type of personal information]:Head portrait, nickname, birthday, region, height, personal signature
   [Collection method]:Manually provided by user
   [Purpose]:Improve user social information
[6]Scene:Recharge
   [Type of personal information]:region
   [Collection method]:Automatically obtained by the system
   [Purpose]:Display currency type
[7]Scene:live broadcast
   [Type of personal information]:Get camera and microphone permissions
   [Collection method]:Manually provided by user
   [Purpose]:Meet basic business functions
[8]Scene:Video call
   [Type of personal information]:Get camera and microphone permissions
   [Collection method]:Manually provided by user
   [Purpose]:Meet basic business functions
[9]Scene:Search for users in the station
   [Type of personal information]:Search ID
   [Collection method]:Automatically obtained by the system
   [Purpose]:Meet basic business functions
[10]Scene:Customer service consultation
   [Type of personal information]:Online message and call record
   [Collection method]:Manually provided by user
   [Purpose]:Provide user services
[11]Scene:Login interface
   [Type of personal information]:Device information
   [Collection method]:Automatically obtained by the system
   [Purpose]:Meet the log storage requirements specification
[12]Scene:Log collection
   [Type of personal information]:Collect crash logs
   [Collection method]:Provided by a third-party system
   [Purpose]:Collect crash logs to repair bugs and improve user experience

13、SDK Privacy

[1]Name of SDK:Shumei SDK
   [Purpose]:Data statistics and Anti-cheating
   [Collected Information]:
(1) Basic equipment information, including equipment brand, equipment manufacturer, equipment model number, equipment name, equipment system type and version, equipment basic configuration, equipment basic settings, equipment environment;
(2) Device identification information,Android ID, IDFV (Identifier For Vendor), IDFA (Identity for Advertisers), OAID (Open Anonymous Device Identifier)
(3) Device network information, including network access form, wireless router identification (BSSID, SSID) and IP address, WIFI list, network operator information, network base station information, network connection status
(4) Device application information, including SDK host application package name and version number
   [Requested Access]:
For Android:INTERNET、ACCESS_COARSE_LOCATION、READ/WRITE_EXTERNAL_STORAGE、ACCESS_NETWORK_STATE
For IOS:INTERNET
[2]Name of SDK:Agora SDK
   [Purpose]:voice/video call
   [Collected Information]:
(1) End User Data:Information collected by customers related to end users' personal devices and network, including microphone and camera information, CPU status, memory status, battery status, system version, phone model, phone signal level, received signal strength indicator (RSSI), network type, user attributes and channel attributes;
(2) Call Content:Audio and video data of the user during a call.
(3) Log:Media server logs generated by the Agora servers when accessing the Agora SD-RTN
   [Requested Access]
For Android:android.permission.INTERNET,android.permission.CAMERA,android.permission.RECORD_AUDIO,android.permission.MODIFY_AUDIO_SETTINGS,
android.permission.ACCESS_WIFI_STATE,android.permission.ACCESS_NETWORK_STATE,android.permission.BLUETOOTH,android.permission.BLUETOOTH_CONNECT
[3]Name of SDK:tenjinsdk
   [Purpose]:data analysis, audits, fraud monitoring
   [Collected Information]:
(1) Basic information of device: device name, device manufacturer, device manufacturer, device manufacturer, device manufacturer, mobile traffic or Wifi, device screen width, device screen height, phone operator IP address, platform, Google Play Install Referrer
(2) Device identification information: advertising identifier of the device, enabling advertising ID advertising identifier, IMEI of the device
(3) Device application information: whether the device is restricted to advertisement tracking, operating system version, package name, device region setting, device country setting, time zone
   [Requested Access]
For Android:android.permission.INTERNET,android.permission.ACCESS_NETWORK_STATE,com.google.android.gms.permission.AD_ID
[4]Name of SDK:tencentImSdk
   [Purpose]:Send and receive instant messaging messages
   [Collected Information]:
(1) Network connection status
Purpose of processing: for network optimization
Processing method: Call the system API to obtain the network connection status (WiFi status and 4G\5G status), and make logical judgments
Explanation on the necessity of sensitive personal information processing: When the network connection status (WiFi status and 4G\5G status) switches, it is necessary to reconnect to the background server according to the current connection status (WiFi status and 4G\5G status)
(2) Device model
Processing purpose: for offline push and SDK internal logic optimization
Processing method: call the system API, obtain the device model, and make logical judgments
Explanation on the necessity of processing sensitive personal information: (1) The IM SDK for Android and iOS needs to determine which manufacturer’s offline push channel to use according to the type of mobile phone (2) The IM SDK for Web, applet, Windows and macOS depends on the device used by the user Model for logic optimization
(3) System version
Processing purpose: for SDK internal logic optimization
Processing method: call the system API, obtain the system version, and make logical judgments
Explanation on the necessity of sensitive personal information processing: logic optimization based on the version of the device system used by the user
   [Requested Access]
SDK permission: android.permission.INTERNET